This is our privacy policy
Background:
The Escape Design Co. Ltd. understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.the-escape4.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when accessing our site..
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit
certain parts of Our Site and/or when you use certain features of Our Site. Details of the
Cookies used by Our Site are set out in Part 14, below; and
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive)
Regulations 2003;
2. Information About Us.
Our Site is owned and operated by The Escape Design Co .Ltd., a limited company, registered in England under company number 03523822].
Registered address: The Escape Design Co. Ltd.
Main trading address: As above.
VAT number: GB 709 0075 53.
Data Protection Representative: Ian Mumford.
Email address: [email protected].
Telephone number: +44 (0)1256 334567.
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
4. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data. This Privacy
Policy should tell you everything you need to know, but you can always contact us to find
out more or to ask any questions using the details in Part 15.
b) The right to access the personal data we hold about you. Part 13 will tell you how
to do this.
c) The right to have your personal data rectified if any of your personal data held by us is
inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of
your personal data that we hold. Please contact us using the details in Part 15 to
find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to withdraw consent. This means that, if we are relying on your consent as the
legal basis for using your personal data, you are free to withdraw that consent
at any time.
h) The right to data portability. This means that, if you have provided personal data to us
directly, we are using it with your consent or for the performance of a contract, and that
data is processed using automated means, you can ask us for a copy of that personal
data to re-use with another service or business in many cases.
i) Rights relating to automated decision-making and profiling. We do not use your
personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we] hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.
6. What Data Do You Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies and our Cookie Policy. We do not collect any ‘special category’ or ‘sensitive’ personal data AND/OR personal data relating to children AND/OR data relating to criminal convictions and/or offences.
| Data Collected | How We Collect the Data |
| Identity Information including NameIf you are applying for a position at The Escape Design Co. Ltd., we will collect your CV which will include:Title, Full NameEducation DetailsWork ExperienceTelephoneYour CVE-mail address | When you provide your contact details to our sales department requesting information about our service or to request a demonstration, by telephone, email or via our website.When you provide your contact details to our marketing department requesting relevant and useful information about our service through lead generation submission forms, by telephone or email.When you provide your contact details to our marketing department requesting information about our service through an exhibition/event, networking meetings or targeted research.When you apply for employment at The Escape Design Co. Ltd. |
| Contact information including email address, telephone number | As above |
| Business information including company name and job title. | As Above |
| Profile information including preferences | As Above |
| Technical information including:The Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our Website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page. | When you view a webpage on this website. |
7. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we OR may use your personal data, and our lawful bases for doing so:
| What We Do | What Data We Use | Our Lawful Basis |
| Supplying our products AND/OR services to you | Full name, job title, company name, email address, telephone number | The legal basis for such processing is for the performance of a contract or agreement, yet you may opt-out for some communications; |
| Communicating with you. | Name, job title, company name, email address, telephone number | The legal basis for such processing is your consent; |
| Supplying you with information by email AND/OR post that you have opted-in-to (you may opt-out at any time by sending us an email at [email protected] | Full name, job title, company name, email address, telephone number | The legal basis for such processing is your consent; |
| Job applications: processing applications for a position at The Escape Design Co. Ltd.. | Full name, education details, work experience, email address, telephone number | The legal basis for such processing is your consent; |
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news, and offers on our products AND/OR services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
Third Parties (including YouTube ) whose content appears on Our Site may use third-party Cookies. Please refer to our cookie policy https://www.the-escape.co.uk/cookie-policy. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we] do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept:
| Type of Data | How Long We Keep It |
| Identity Information including name | will be kept for three years |
| Contact information including address, email address, telephone number | Personal Data will be kept for three years |
| Business information including business name, address, job title | will be kept for three years |
| Profile information including preferences | will be kept for three years |
| The Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our Website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page. | will be kept for up to one year |
9. How and Where Do You Store or Transfer My Personal Data?
We will store some of your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
AND
We will store some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.
AND
We may store some or all of your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
10. Do You Share My Personal Data?
The Escape Design Co. Ltd. won’t transfer personal data about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell personal data about you to a third-party.
We may transfer your personal data with third parties in some circumstances, including:
(1) where sharing is required to fulfil the contract between us
(2) where you have consented to us sharing your personal data with other parties involved in the service we provide to you
(3) where you have requested it via a data portability request
(4) to a service provider or partner who meets our data protection standard
(5) where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies
The Escape Design Co. Ltd. requires all third parties to comply strictly with its instructions, The Escape Design Co. Ltd. requires that they do not use your personal data for their own business purposes, and only use your personal data for reasons associated with the services we provide for you.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
11. How Can I Control My Personal Data?
11.1 In addition to your rights under the Data Protection Legislation, set out in Part 5, when
you submit personal data via Our Site, you may be given options to restrict our use of
your personal data. In particular, we aim to give you strong controls on our use of
your data for direct marketing purposes (including the ability to opt-out of receiving
emails from us which you may do by unsubscribing using the links provided in our
emails.
11.2 You may also wish to sign up to one or more of the preference services operating in the
UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference
Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to
prevent you from receiving unsolicited marketing. Please note, however, that
these services will not prevent you from receiving marketing communications that you
have consented to receiving.
12. Can I Withhold Information?
You may restrict our use of Cookies. For more information, see our Cookie Policy https://www.the-escape.co.uk/cookie-policy
13. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within (less than one month) and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
14. How Do You Use Cookies?
Please refer to our cookie policy here
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details [(for the attention of Ian Mumford]:
Email address: [email protected]
Telephone number: +44 (0)1256 334567.
Postal Address: The Escape Design Co. Ltd., Barnsgrove, White Lane, Greywell, Hook, Hampshire, RG29 1GF.
16. Changes to this Privacy Policy
We may review and update this Privacy Policy from time to time to ensure continued compliance with the law and best practice. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 18th March 2026.
17. Attribution
This Privacy Policy has been created using a document template from www.simply-docs.co.uk.
