Skip to content

This is our Privacy policy

1. Introduction and Summary

The Escape Design Co. Ltd., a company registered in England and Wales under company registration number 03523822, registered office 3rd Floor, St. Clement House, Alençon Link, Basingstoke, 
Hampshire, RG21 7SB has prepared this data protection privacy notice (“the Notice”) to describe its practices regarding the collection, use, storage, transfer and other processing of individually identifiable information about you (“Personal Data”). For the purposes of data protection laws, The Escape Design Co. Ltd. is the controller responsible for the processing of Personal Data described in this Notice.

2. How we collect your Personal Data

We will collect personal data in the following ways:

When you provide your contact details to our sales department requesting information about our service or to request a demonstration, by telephone, e-mail or via our website.

When you provide your contact details to our marketing department requesting relevant and useful information about our service through lead generation submission forms, by telephone or e-mail.

When you provide your contact details to our marketing department requesting information about our service through an exhibition/event, networking meetings or targeted research.

When you apply for employment at The Escape Design Co. Ltd.

3. The types of Personal Data we collect

The personal data we routinely collect includes:

Title, Full Name, Role
Organisation Name
Telephone
E-mail address

If you are applying for a position at The Escape Design Co. Ltd., we will collect your CV which will include:

Title, Full Name
Education Details
Work Experience
Telephone
Your CV
E-mail address
With regard to each of your visits to our Website we will automatically collect the following information:

Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our Website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page.

4. How we use your Personal Data

This section explains how and why we process your personal data, as well as the legal basis on which
we carry out this processing.

Communications: sending communications related to The Escape Design Co. Ltd., keeping a record
of your relationship with The Escape Design Co. Ltd. including ensuring we know how you prefer to 
be contacted.

The legal basis for such processing is your consent;

Information and services: providing you with information and access to services that you have requested from us or which we feel may be of interest to you, where you have consented to be contacted for such purposes.

The legal basis for such processing is for the performance of a contract or agreement, yet you may opt-out for some communications;

Enquiries: providing you with information about our services that you have requested from us via exhibitions/events, networking where we identify you as a prospect.

The legal basis for such processing is our legitimate interests;

Job applications: processing applications for a position at The Escape Design Co. Ltd..

The legal basis for such processing is your consent;

5. Confidentiality and Security

The Escape Design Co. Ltd. will store your data safely and, therefore, The Escape Design Co. Ltd. maintains appropriate technical and organisational measures to protect against unauthorised or unlawful processing of Personal Data and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage to your Personal Data. To try to prevent unauthorised access, maintain data accuracy and ensure the correct use of information The Escape Design Co. Ltd. maintains physical, electronic, standard security practices, including encryption, passwords and physical security measures, and managerial procedures to protect the security and confidentiality of Personal Data. Only a limited number of persons within our organisation are authorised to access, delete or modify your data. These measures are aimed at ensuring the on-going integrity and confidentiality of Personal Data. The Escape Design Co. Ltd. evaluates these measures on a regular basis to ensure the security of processing.

The Escape Design Co. Ltd.’s employees or any of The Escape Design Co. Ltd.’s contractual partners who have access to your data in order to provide The Escape Design Co. Ltd. (eg. its online domain/website hosting supplier, database software supplier) are contractually obliged to keep such information in confidence and may not use this data for any other purpose than performing their contractual missions for The Escape Design Co. Ltd..

6. Sharing your Personal Data with anyone else?

The Escape Design Co. Ltd. won’t transfer personal data about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell personal data about you to a third-party.

We may transfer your personal data with third parties in some circumstances, including:

(1) where sharing is required to fulfil the contract between us

(2) where you have consented to us sharing your personal data with other parties involved in the service we provide to you

(3) where you have requested it via a data portability request

(4) to a service provider or partner who meets our data protection standard

(5) where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies

The Escape Design Co. Ltd. requires all third parties to comply strictly with its instructions, The Escape Design Co. Ltd. requires that they do not use your personal data for their own business purposes, and only use your personal data for reasons associated with the services we provide for you.

7. Data Retention

The Escape Design Co. Ltd. will retain your Personal Data in accordance with applicable legal requirements, and only for as long as necessary or as long as required by law, for the purposes described in this Notice.

The Escape Design Co. Ltd. will retain your Personal Data as follows:

Communications: Personal Data will be kept for three years

Information, enquiries and services: will be kept for three years

Job applications: will be kept for three years

8. Cookies

Our website uses cookies or similar technologies to collect information about your access to the website. Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you.

A few of the cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the site and will last longer.

View our full cookie policy here.

9. Our tools, privacy policies and opt out

Google Analytics
Personal data collected: cookies and usage data.
Place of processing: US – privacy policyopt out.

Hot Jar heat maps & recordings (Hotjar Ltd.)
Personal data collected: cookies, usage data and various types of data as specified in the privacy policy of the service.
Place of processing: Malta – privacy policyopt out.

Google AdWords conversion tracking (Google Inc.)
Personal data collected: cookies and usage data.
Place of processing: US – privacy policy.

Google Tag Manager
Google Tag Manager is a tag solution to managing the tags, or the snippets of JavaScript that send information to third-parties, on your website or mobile app
Place of processing US – privacy policy.

Facebook Ads conversion tracking (Meta)
Personal data collected: cookies and usage data.
Place of processing: US – privacy policy.

10. Remarketing and behavioural targeting

This activity is performed by tracking usage data and by using cookies, information that is transferred to the partners that manage the remarketing and behavioural targeting activity. In addition to any opt-out offered by any of the services below, the user may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.

AdWords remarketing (Google Inc.)
AdWords remarketing is a remarketing and behavioural targeting service provided by Google Inc. that connects the activity of this website with the AdWords advertising network and the DoubleClick cookie.
Personal data collected: cookies and usage data.
Place of processing: US – privacy policyopt out.

Facebook custom audience (Meta)
Personal data collected: cookies and email address.
Place of processing: US – privacy policyopt out.

Facebook remarketing (Meta)
Personal data collected: cookies and usage data.
Place of processing: US – privacy policyopt out.

LinkedIn website retargeting (LinkedIn Corporation)
Personal data collected: cookies and usage data.
Place of processing: US – privacy policyopt out.

LinkedIn conversion tracking (LinkedIn Corporation)
LinkedIn conversion tracking is an analytics service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this website.

11. Changes to this Privacy Notice

The Escape Design Co. Ltd. may periodically update this Notice. This may be in relation to changes in the law, best practice, changes in our services or treatment of your personal data. Where necessary, we will notify you of these changes. We will always display when the Notice was last amended on the website.

12. Your Rights

You have the right to withdraw your consent to the processing of your Personal Data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To the extent required by applicable law and subject to legal limitations, you have the right:

Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right of erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict processing of your information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

13. Contact Us

If you have any questions in connection with your Personal Data or you want to exercise your rights, you can contact our Data Protection Representative.

Email: [email protected]

By Post: Data Protection Representative, The Escape Design Co. Ltd. 3rd Floor, St. Clement House, Alencon Link, Basingstoke, Hampshire, RG21 7SB.

14. How to complain

In particular, The Escape Design Co. Ltd. is committed to working with you to obtain a fair resolution of any complaint or concerns about privacy. If, however, you believe that The Escape Design Co. Ltd. has not been able to assist with your complaint or concern, you have the right to make a complaint to the Information Commissioner’s Office, the supervisory authority for data protection issues in England and Wales.

Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/