Skip to content

CAREERS Client Partner

Level 1

What we're looking for

We’re looking for a Junior Client Partner to join our Account Management pod, supporting your pod and our portfolio of clients, from large Platinum clients to our smaller House accounts. Reporting to your pod lead, the Client Partner will play a key role in managing the day-to-day support of our accounts, owning the administration and organisation to ensure the smooth running of our retainers and client pipeline.

The skills to pay the bills

  • Agency experience, working in a similar role

  • 1+ years experience in digital marketing
  • Strong administrative and organisational skills
  • Excellent communication, both written and verbal.
  • Brand, digital and/or marketing knowledge (bonus)
  • Google Suite and Monday.com experience (bonus)
  • A generally nice human being (we only employ people we like!)
  • A passion and love for your job (a must!)

We'll need you to...

  •  

  • Look after the day to day administrative management of the accounts, ensuring systems are kept up to date and processes are followed.

  • Management of support requests within the boundaries of client retainers.

  • Build and maintain client relationships, being a reliable support and valuable resource to the client.

  • Supporting existing and new business by attending meetings and taking notes/actions

  • Create basic presentations and quotations for clients.

  • Own retainer reporting, internally and externally

  • Prepare contracts and manage renewals.

  • Schedule management of our Studio.

  •  

Some of the clients we call friends

Here are just some of the household names we work with:

  • Harbour Hotels Group
  • Serco plc
  • Capita
  • Inflowmatix
  • Bombay Sapphire Distillery
  • University of Southampton Science Park
  • Infinity Motorcycles
  • DX

A few small perks to brighten your day

  • 25 days holiday per year + bank holidays, and:
    • ○ A bonus day off on your birthday
    • ○ Agency-wide Christmas shutdown
    • ○ An extra day off for every 5 years of employment
  • Hybrid working
  • Pension scheme
  • Training and professional development relevant to your role
  • 2 paid volunteering days a year for a charity of your choice
  • Culture and wellbeing activities
  • Bring your dog to work
  • An ‘always-open’ drinks fridge
  • Regular cakes and goodies in the kitchen
  • Monthly lunches and end-of-quarter celebrations
  • Cycle to work scheme
  • Thursday afternoon is the new Friday with ‘beer-o-clock’

Salary

£20,000 - £25,000 based on experience.

We appreciate the value of talent and experience, so we’re not afraid to provide the right financial package for the right person.

D&I policy

Our people are our priority, regardless of their sexual orientation, ethnicity, religion, physical ability, social identity, age, or beliefs. This naturally includes when we're recruiting. We believe diversity plays an integral part in allowing us to be better at what we do and we aim to empower everyone to feel their best selves, both professionally and personally.

What next?

If you believe you have what it takes to join our team, then email your CV with a covering message to [email protected] to get the ball rolling.

If you're a recruitment agency, hello, we hope you’re well, but we’re going to fill this position ourselves. Thanks.

Our people are our priority, regardless of their sexual orientation, ethnicity, religion, physical ability, social identity, age, or beliefs. This naturally includes when we're recruiting. We believe diversity plays an integral part in allowing us to be better at what we do and we aim to empower everyone to feel their best selves, both professionally and personally.

Share Job